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How crorebet Handles Your Personal Data

At crorebet, your personal data belongs to you — we collect only what we need to run your account securely, process transactions via UPI, Paytm or PhonePe, and…

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crorebet How crorebet Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about this policy, want to view the data we hold on your account, or need to request a correction or deletion…

Live Chat Connect with our support team directly through the live chat window on your account…
Email Support Send your data request or policy question to our privacy inbox.
Privacy Request Form Use the dedicated form in your account settings under the Privacy tab.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

crorebet applies layered security practices across every part of the account lifecycle — from sign-up through to withdrawals.

Data We Collect

We collect name, email, phone number, device ID and payment references. Transaction data from UPI, Paytm and PhonePe is stored in encrypted logs accessible only to authorised internal teams during dispute resolution.

Cookie Usage

Cookies on crorebet keep your session active, remember your preferred language and help us detect unusual login patterns. You can manage cookie preferences from the settings panel; disabling certain cookies may affect lobby functionality.

Account Security

Passwords are hashed using industry-standard algorithms and never stored in plain text. Two-factor authentication is available for your account and strongly encouraged, especially when withdrawing funds via UPI or Paytm.

Data Retention

Active account data is retained for the duration your account remains open. Financial transaction records are kept for the period mandated by applicable Indian regulations. After that window, data is either securely deleted or fully anonymised.

Third-Party Sharing

We share data only with payment processors such as the UPI network, Paytm and PhonePe, and with identity verification partners where required by law. We do not share your data with advertising networks or data brokers.

Requesting Changes

You may request access to your data, ask for corrections, or submit a deletion request at any time via live chat or the Privacy Request Form in your account settings. We confirm receipt within 24 hours and complete requests within 72.

Your Privacy Questions Answered

These are the questions we receive most often about data handling on crorebet. If your question is not covered here, our support team is available via live chat or email at any time.

We collect your name, email address, phone number and a government-issued ID where identity verification is required by law. Device information and login timestamps are also stored to protect your account from unauthorised access.

Payment references from UPI, Paytm and PhonePe are stored in encrypted logs. Full card or bank credentials are never held by crorebet directly — those are handled by the respective payment provider under their own security protocols.

Yes. Submit a data access request through the Privacy tab in your account settings or via email support. We will compile and send your data within 72 hours of verifying your identity, in a readable format.

Use the Privacy Request Form in your account settings. Once we verify your identity, deletion is processed within 10 business days. Note that transaction records required under applicable Indian regulations are retained for their mandatory period before deletion.

Only with payment processors like the UPI network, Paytm and PhonePe, and with identity verification partners where law requires it. We do not share, sell or rent your data to advertisers, data brokers or unrelated third parties.

Cookies maintain your session, detect unusual login behaviour and remember preferences. You can adjust cookie settings in your browser or in the site settings panel. Turning off functional cookies may affect some lobby and account features.

Reach our privacy team via live chat on your account dashboard or by email with your registered account address. We acknowledge all data complaints within 24 hours and aim to resolve them within 15 business days.

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